Shift Manager - 0343

Five Guys; Parkville (MD); On-site; Full time

Job summary

Five Guys is seeking a Shift Manager to oversee daily operations, ensuring compliance with standards and leading the team. This role offers competitive pay, growth opportunities, and a fun work environment focused on quality and customer satisfaction.

Benefits

Medical, Dental, and Vision insurance

401(k) with match

Free Meals while you work

Employee Assistance Program

Secret Shopper bonus plan

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• Ability to create a great place to work for the team.

Responsibilities

• Direct daily operations in the General Manager’s absence.
• Ensure compliance with company standards in all areas.

Skills

Supervisory experience

Customer service

Team leadership

Job description

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Description

The pay for this position is $20-22/hour +Tips +Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top-tier customer service approach!

Job Details

Description

The pay for this position is $20-22/hour +Tips +Bonus

Shift managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager’s absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
• Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and excellent potential bonus
• Work with fresh ingredients and highest quality products
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?

• You have 1-2 years of supervisory experience in a food service or retail environment preferred
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are -- honest, energetic, motivational and fun.
• You set high standards for yourself and for your team.

Five Guys Core Convictions

• Remain Humble - It means you're never above having to do the dishes.
• Exceed Expectations - Consistently give them more than they asked for.
• Always Do The Right Thing - Let your conscience be your guide and your grit.
• Lead By Example - Show them what it looks like to be a great leader.

Click here for a detailed description of this position.

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.

Click the following links for important information about Five Guys' participation in this program and your rights.

• eVerify Notice of Participation - English
• eVerify aviso de participación - Espanol
• Right to Work Poster - English
• Derecho al trabajo en cartel - Espanol
• Know Your Rights EEO poster: https://www.eeoc.gov/poster

By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Services