Shift Manager

Ontario Trillium Foundation; Westminster (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Earned PTO

Flexible scheduling

Paid training

Employee discounts

Opportunities for growth

Job summary

Dunkin’ is seeking a Shift Manager to lead the team during your shift, ensuring top-notch guest service and smooth operations. You’ll be prepping food, managing inventory, and handling cash while coaching crew members to exceed standards.

Ideal candidates bring experience in food service or retail, a positive attitude, and the ability to multitask in a fast-paced environment. Flexible hours include early mornings, evenings, weekends, and holidays.

Qualifications

• Previous experience in food service or retail, leadership is a plus.
• Strong communication and customer service mindset.
• Ability to multitask and stay composed under pressure.

Responsibilities

• Lead by example and support team to deliver great guest service.
• Keep operations running smoothly: prep food, manage inventory, handle cash.
• Train and coach crew members to reach their best.
• Maintain cleanliness, safety, and adherence to standards.
• Step in for the manager and assist in key decisions.

Skills

Leadership

Guest service

Communication

Multitasking

Composure

Flexible hours

Job description

Why Dunkin’?
America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Managers. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Earned PTO

• Flexible scheduling

• Paid training and development

• Employee discounts on all your Dunkin’ favorites

• Opportunities for continued growth

What You’ll Do:
As a Shift Manager, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service

• Keep operations running smoothly - prepping food, managing inventory, or handling cash

• Train and coach crew members to be their best

• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards

• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)

• A positive attitude and strong communication skills

• Ability to multitask and stay cool under pressure

• Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays

• A team-first mindset and a passion for great coffee and customer service