Shift Manager

McDonald's; Westlake (OH); On-site; Full time

Job summary

A leading fast-food chain is seeking a dedicated Shift Manager to oversee crew schedules, ensure food safety, and inspire the team to deliver excellent customer service. This role emphasizes teamwork and effective communication, providing opportunities for training and advancement.

Benefits

Competitive pay from $17.00 - $24.67 / hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

401k plan

Medical, dental, and vision benefits

Qualifications

• Passion for helping and serving others.
• Ability to provide solutions in a fast-paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Supervise food safety and cleanliness measures.
• Drive high performance from the team.

Skills

Customer Service

Communication

Teamwork

Job description

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McDonald’s provides reasonable accommodations as determined on a case-by-case basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or reading this job posting or otherwise need an accommodation during the application or hiring process, please contact [e-mail].

Perks & Benefits

• Competitive pay from $17.00 - $24.67 / hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

And much, much more!

Role Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Address safety, security, inventory, and profitability issues
• Never stop learning: Promote training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect high performance from the team

Qualifications for Success

• Passion for helping and serving others (customers and team members)
• Strong customer service and support focus
• Effective communication skills and ability to anticipate customer needs
• Ability to provide solutions and make decisions in a fast-paced environment

Additional Information

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, disability, or other protected classes. Reasonable accommodations are provided upon request. Please contact the restaurant to request accommodations.

This job posting provides general information and is not a complete description of all duties. Employees perform various tasks each shift, and not all duties are listed.