Shift Manager

McDonald's; Troy (AL); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

PTO & Paid Vacation

Company-paid telehealth

$3,000/year in college tuition assistance

Same-day pay available

Free meals + 30% National Employee Discount

Exclusive discount program

Résumé du poste

A franchisee of a popular fast-food chain in Alabama is seeking a Shift Manager to lead shifts and ensure a quality experience for customers. Responsibilities include managing crew performance, maintaining safety, and overseeing shift profitability. Ideal candidates should have at least one year of management experience and a strong customer service focus. The position offers flexible scheduling and various benefits, including tuition assistance and same-day pay options.

Qualifications

• At least 1 year of management experience, preferably in a quick-service restaurant.
• Passion for helping and serving others.
• Strong focus on customer service.

Responsabilités

• Plan for each shift and monitor crew performance.
• Maintain safety and security during the shift.
• Oversee profitability of the shift and manage costs.
• Supervise food safety procedures and cleanliness.

Connaissances

Customer service focus

Leadership

Effective communication

Decision-making in fast-paced environment

Description du poste

Shift Manager (McDonald's)

Murphy Family Restaurants is a family‑owned franchisee for over 30 McDonald’s locations across Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team. Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness for customers.

This role requires at least 1 year of management experience, preferably in a quick‑service restaurant. Shift Managers have the benefit of flexible scheduling (part‑time or full‑time).

Responsibilities Include—

• Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards
• Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)
• Oversee profitability of the shift; manage labor and food cost
• Responsible for meeting targets during their shift; identify danger zones and effectively give direction
• Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team
• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards
• Address customer concerns; follow customer recovery process when necessary
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Cultivate and encourage training, education, and continued learning within the restaurant
• Assist assigned Department (People, Kitchen, or Guest Services) meet their goals
• Other duties as assigned

Qualifications

• At least 1 year of management experience, preferably in a quick‑service restaurant
• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• Ability to communicate effectively and professionally
• Make decisions and provide solutions in a fast‑paced environment

Benefits

• Flexible scheduling
• PTO & Paid Vacation, after meeting eligibility requirements
• Company‑paid telehealth (Doctor on Demand)
• $3,000/year in college tuition assistance
• Same‑day pay available with Tapcheck
• McDonald’s training and advancement opportunities
• Free meals + 30% National Employee Discount, at participating locations
• Exclusive discount program

Additional Information

• This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks each day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.