Shift Manager

McDonald's; Greenville (AL); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible scheduling

PTO & Paid Vacation

Company paid Telehealth

$3,000/year in college tuition assistance

Same day pay available

Training and advancement opportunities

Free meals + 30% employee discount

Job summary

A family-owned restaurant franchise in Greenville, Alabama, is seeking a Shift Manager to lead shifts and ensure quality customer experiences. Responsibilities include overseeing crew performance, maintaining safety, managing labor costs, and fostering a high-performance team environment. The ideal candidate has management experience in quick service settings and a strong customer service focus. Flexible scheduling options are available.

Qualifications

• At least 1 year of management experience, preferably in a quick service restaurant.
• Passion for helping and serving others.
• Ability to communicate effectively and professionally.

Responsibilities

• Plan for each shift and monitor performance.
• Maintain safety and security controls.
• Oversee profitability and manage labor costs.
• Address customer concerns and provide leadership.

Skills

Strong customer service focus

Effective communication

Decision making in fast-paced environments

Job description

Overview

Murphy Family Restaurants is a family‑owned franchisee for over 30 McDonald’s across Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team! Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers have the benefit of flexible scheduling (part‑time or full‑time).

Responsibilities

• Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards.
• Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-).
• Oversee profitability of the shift; manage labor and food cost.
• Responsible for meeting targets during their shift; identify danger zones and effectively give direction.
• Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team.
• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards.
• Address customer concerns; follow customer recovery process when necessary.
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Assist assigned Department (People, Kitchen, or Guest Services) meet their goals.
• *Other duties as assigned

Qualifications

• At least 1 year of management experience, preferably in a quick service restaurant.
• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and professionally.
• Make decisions and provide solutions in a fast‑paced environment.

Benefits

• Flexible scheduling.
• PTO & Paid Vacation, after meeting eligibility requirements.
• Company paid Telehealth (Doctor on Demand).
• $3,000/year in college tuition assistance.
• Same day pay available with Tapcheck.
• McDonald’s training and advancement opportunities.
• Free meals + 30% National Employee Discount, at participating locations.
• Exclusive discount program.

Additional Information

• This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Position Details

• Seniority level: Entry level
• Employment type: Part‑time
• Job function: Management and Manufacturing
• Industries: Restaurants

Legal & Information

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.