Shift Manager

McDonald's; Town of Medford (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free meals each day

Meal discounts

Free uniforms

Vacation eligibility

401K eligibility

Gift card for referrals

Cost‑Deferred insurance

Bi‑annual performance reviews

Job summary

A popular fast-food chain in Wisconsin is seeking an entry-level manager to lead crew operations, ensuring food safety and exceptional customer service. You will oversee scheduling, inspire team performance, and drive a high standard in a fast-paced environment. Ideal candidates are 18+ with a passion for service and some leadership experience. This full-time role offers various benefits, including free meals and 401K eligibility.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Previous leadership experience preferred.
• Previous leadership experience preferred in hospitality, restaurant, or retail.
• Must be 18 years or older.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Take action first: Address safety, security, inventory, and profitability matters.
• Never stop learning: Cultivate and encourage training, education, and continuous learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.
• Food Safety: Ensure compliance with safety standards.
• Internal Communication: Maintain clear lines of communication.
• Inventory Management: Oversee stock and ordering.
• Daily Maintenance and Cleanliness: Keep the restaurant in top condition.
• Managing Crew: Lead and motivate staff.
• Quality Food Production: Oversee throughput and quality.
• Exceptional Customer Service: Ensure guest satisfaction.
• Safety and Security: Enforce safety protocols.
• Scheduling: Plan shifts and coverage.
• Training: Develop team through coaching.

Skills

Customer service focus

Effective communication

Decision making in fast-paced environments

Leadership experience

Team supervision

Problem solving

Job description

Benefits

• Earn a $100 gift card for referring friends and family
• Free meal each day you work
• Meal discounts when not working
• Free uniforms
• Vacation eligibility (full‑time)
• 401K eligibility (full‑time)
• Cost‑Deferred insurance program (full‑time)
• Bi‑annual performance reviews and raises

This role is vital to the operations within the restaurant because you’ll:

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Address safety, security, inventory, and profitability matters.
• Never stop learning: Cultivate and encourage training, education, and continuous learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Restaurants

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