Shift Manager

Arby's, Inc.; Town of Fenton (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading franchise operator in the Food/Hospitality industry is seeking a Shift Manager to oversee operations, train staff, and ensure exceptional customer experiences. This role requires strong leadership and organizational skills in a dynamic environment.

Benefits

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan with Company Match

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven leadership skills and ability to deliver exceptional customer service.

Responsibilities

• Oversee operational tasks including food preparation and customer service.
• Train and develop team members for exceptional service.
• Implement strategies to drive sales and meet financial targets.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Time Management

Job description

Flynn Arby’s - Shift Manager

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today, we are the largest Arby’s franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, founded in 1999 by Greg Flynn. Flynn has grown to become the largest franchise operator in the world, owning and operating a diversified portfolio of restaurants across iconic brands such as Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands, achieved by adhering to our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Are you ready to advance your career? Flynn Arby’s is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, we are renowned for exceptional service and impeccable execution. We are looking for a skilled, driven, and dedicated professional who thrives in a dynamic setting and is committed to providing outstanding customer experiences.

Responsibilities:

1. Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
2. Train and develop team members to ensure they deliver exceptional service consistently.
3. Adhere strictly to all company policies and procedures to maintain high quality standards.
4. Implement strategies to drive sales and meet financial targets.
5. Monitor and manage inventory levels to reduce waste and improve efficiency.
6. Collaborate with other Shift Managers and the management team to improve processes continuously.

Requirements:

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven leadership skills and ability to deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

This position offers a comprehensive benefits package, including Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan with Company Match, Paid Time Off, Employee Resource Groups, Tuition Reimbursement through Colorado Technical University, and more. (Full-Time / Part-Time positions require at least 30 hours per week.)

Flynn Group is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities throughout the application process. If you require any accommodations, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!