Shift Manager

RaceTrac; Shepherdsville (KY); On-site; USD 19,000 - 26,000; Full time

Job summary

RaceTrac in Shepherdsville, KY is seeking a shift leader to support the General Manager and Co-Manager in driving store profitability on designated shifts. You will lead the shift, provide friendly service, ensure accurate food execution, cleanliness, and adherence to food safety standards.

You will coach and train team members, manage guest transactions at the register or self-checkout, resolve guest concerns with urgency, and uphold RaceTrac's core values of honesty, efficiency, positive

Qualifications

• High School Diploma or GED in progress or completed.
• 2–3 years' work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused, transactional environment preferred.
• Excellent written and verbal communication skills.
• Takes initiative.
• May be required to obtain and maintain food handler permit, based on local or state requirements.
• May be required to obtain and maintain alcohol server permit, based on local or state requirements.

Responsibilities

• Friendly Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Food Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Ensure that all food offers are available
• Clean Ensure the store is clean and fully stocked to provide an elevated guest experience
• Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards
• Leading Talent Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Skills

Excellent written and verbal沟通 skills

Takes initiative

Customer service oriented

Ability to lift up to 50 pounds

Education

High School Diploma or GED

Job description

Job Description: responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Responsibilities

• Friendly Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Food Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Ensure that all food offers are available
• Clean Ensure the store is clean and fully stocked to provide an elevated guest experience
• Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards
• Leading Talent Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications

• High School Diploma or GED in progress or completed
• 2-3 years' work experience preferred
• 1+ years management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferredExcellent written and verbal communication skills
• Takes initiative
• Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Are you looking for A Career That Keeps You Going? RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities - 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values - honesty, efficiency, a positive attitude, respect and teamwork.