Shift Manager

Flippers Pizza Co.; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Flippers Pizzeria is seeking a Kitchen Manager to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. The role focuses on keeping a clean, organized line with properly functioning equipment and delegating tasks to line crew to meet daily goals.

You will lead by example in a fast-paced environment, emphasizing urgency and professional conduct. The position requires 18+ with supervisory experience preferred, MIT Program completion, and Serv Safe

Qualifications

• Must be 18 years of age.
• Must complete Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• One year of full-time restaurant experience, with previous supervisory role in the restaurant industry preferred
• Passion for fresh food and customer service
• Unfailing work ethic and integrity
• Ability to attract and foster a quality staff and inspire them to greatness
• Professional presentation and demeanor

Responsibilities

• A relentless focus on the customer experience through hiring, training, and staffing
• Possess complete proficiency of department based on ability to fulfill team member job description
• Operate and lead in professional manner, using the policies and procedures within the Flippers Pizzeria handbook as a guide, creating strong and accountable team members
• Develop a strong team dynamic between back of house and front of house team members and guide all team members to meet established objectives
• Ensure that all team members and the restaurant meet the necessary guidelines to ensure there are no injuries or accidents
• Utilize department assessment for new hires daily until they reach an “Excellent” level
• Ensure food quality by cooking and prepping food to order, follow kitchen procedures, and monitor inventory levels
• Maintain order accuracy by knowing the recipes of all menu items on the pizza table, keeping the line crew focused on items with special requests, and maintaining “All Eyes on Tickets”
• We want every team member to be treated in a fair and professional manner.
• Coming to work when scheduled is an essential component of your job.
• Maintain dough pars based on 96 hours/4 days
• Minimum dough age of 5 days
• Control food costs in and out of the kitchen with proper recipe execution and waste management, while maintaining a clean and organized restaurant
• Ensure that safety and security standards are emphasized and adhered to and that team members are trained in appropriate responses to unsafe situations Managing food safety by ensuring hand washing and glove and hand sanitizer usage; monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Prep Sheet, and food safety policies and procedures

Skills

Customer service

Leadership

Food safety

Education

Serv Safe Manager Certification

MIT Program completion

Job description

The Opportunity: The Kitchen Manager maintains a positive customer experience by ensuring safe and quality food is prepared and served. Their primary purpose is to maintain a clean, organized line with properly functioning equipment. The Kitchen Manager is required to be on their feet working while clocked in, evaluating what tasks need to be completed, delegating tasks to line crew, and accomplishing their daily goals. At Flippers Pizzeria, we are a Team with Character. Each of us will be kind, honest, professional, and working with a sense of urgency.

• Must be 18 years of age
• Must complete Flippers Pizzeria MIT Program
• One year of full-time restaurant experience, with previous supervisory role in the restaurant industry preferred
• Passion for fresh food and customer service
• Unfailing work ethic and integrity
• Ability to attract and foster a quality staff and inspire them to greatness
• Professional presentation and demeanor

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

The Opportunity: The Kitchen Manager maintains a positive customer experience by ensuring safe and quality food is prepared and served. Their primary purpose is to maintain a clean, organized line with properly functioning equipment. The Kitchen Manager is required to be on their feet working while clocked in, evaluating what tasks need to be completed, delegating tasks to line crew, and accomplishing their daily goals. At Flippers Pizzeria, we are a Team with Character. Each of us will be kind, honest, professional, and working with a sense of urgency.

• Must be 18 years of age
• Must complete Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• One year of full-time restaurant experience, with previous supervisory role in the restaurant industry preferred
• Passion for fresh food and customer service
• Unfailing work ethic and integrity
• Ability to attract and foster a quality staff and inspire them to greatness
• Professional presentation and demeanor

Essential Functions

A relentless focus on the customer experience through hiring, training, and staffing

• Possess complete proficiency of department based on ability to fulfill team member job description
• Operate and lead in professional manner, using the policies and procedures within the Flippers Pizzeria handbook as a guide, creating strong and accountable team members
• Develop a strong team dynamic between back of house and front of house team members and guide all team members to meet established objectives
• Ensure that all team members and the restaurant meet the necessary guidelines to ensure there are no injuries or accidents
• Utilize department assessment for new hires daily until they reach an “Excellent” level
• Ensure food quality by cooking and prepping food to order, follow kitchen procedures, and monitor inventory levels
• Maintain order accuracy by knowing the recipes of all menu items on the pizza table, keeping the line crew focused on items with special requests, and maintaining “All Eyes on Tickets”

Professional Conduct

• We want every team member to be treated in a fair and professional manner. All team members should feel free to discuss any concerns that they have whether the problem is work-related or something personal. You will need to address all concerns promptly and you must make every effort to keep their concerns private and confidential
• Coming to work when scheduled is an essential component of your job. When you are tardy or absent, the operation suffers and consequently, the quality of services to the customer also suffers. Regular attendance during all scheduled hours of work, reporting to work on time and continuing to work until the end of your shift is a major component of your duties.

Crust with Character

• Maintain dough pars based on 96 hours/4 days
• Minimum dough age of 5 days
• Control food costs in and out of the kitchen with proper recipe execution and waste management, while maintaining a clean and organized restaurant

Manager Cadence

• Ensure that safety and security standards are emphasized and adhered to and that team members are trained in appropriate responses to unsafe situations Managing food safety by ensuring hand washing and glove and hand sanitizer usage; monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Prep Sheet, and food safety policies and procedures