Shift Manager

Flippers Pizza Co.; Orlando (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Flippers Pizza Co. in Orlando, FL is seeking a Shift Manager to assist in daily operations and provide a positive experience for both the team and customers.

You will lead by example, train staff, and ensure high standards of service and food quality in a fast-paced environment. The ideal candidate is 18+, holds a HS diploma or equivalent, and has completed the Flippers MIT Program with Serv Safe Manager Certification.

Qualifications

• Must be 18 years of age.
• Must have High School Diploma or equivalent.
• Completion of comprehensive Flippers Pizzeria MIT Program.
• Serv Safe Manager Certification.
• Self-motivated with a friendly, outgoing attitude.
• Effective training and leadership of all team members.
• Experience delivering excellent customer service with urgency in a fast-paced environment.

Responsibilities

• Culture Creator: work with AGM and GM to build a culture of excellence.
• Eager Learner: continuously improve personal and team skills and seek advancement.
• Focused on product quality and customer service: ensure satisfaction, food to spec, safety, cleanliness and atmosphere.
• Cost Controller: set pars for food, beverage, paper, and eliminate waste.

Skills

Leadership

Customer service

Training

Education

High School Diploma or equivalent

Flippers Pizzeria MIT Program

Job description

The Location:

7339 W Sand Lake Road
Orlando, FL

Benefits:

• Competitive salary


• Employee discounts


• Flexible schedule


• Free food & snacks


• Free uniforms


• Opportunity for advancement


• Training & development

The Opportunity:

The Shift Manager assists in the day-to-day operations by providing a positive experience for the team and the customer. They work side-by-side with the team, leading them by example.

• Must be 18 years of age


• Must have High School Diploma or equivalent


• Completion of comprehensive Flippers Pizzeria MIT Program


• Serv Safe Manager Certification


• Self‑motivated with a friendly, out‑going attitude


• Effectively able to train and lead all team members


• Has experience providing excellent customer service, with a sense of urgency, in a fast‑paced environment

Position Responsibilities:

• Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing


• Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement


• Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere


• Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage

What We Offer:

• Free pizza


• Weekly pay


• Great health, dental, and vision benefits offered upon completion of management training


• Wage increases, based on individual skills


• Flexible schedules


• Training and development for future growth opportunities