Shift Manager

Earls Kitchen + Bar; Somerville (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Flexible scheduling

Leadership meal budget

Employee discount

Leadership programs

Hospitality and culinary training

Mentorship programs

Career development

Extended Health Benefits

Direct Deposit

Job summary

Earls Kitchen + Bar in Somerville, MA is seeking a Shift Manager who can bring the Earls Experience to life on every shift. You’ll lead Front of House teams, ensure memorable guest experiences, and keep operations running smoothly.

You’ll mentor staff, coordinate with kitchen and service teams, monitor cash, and uphold safety. Candidates should have 2–4 years of leadership in high-volume food service and a passion for developing people; willingness to relocate for new markets is a plus, and you

Qualifications

• 2–4 years of leadership experience in high-volume food service.
• Excellent communication and delegation abilities.
• Ability to legally work in the USA.

Responsibilities

• Be the main contact for Front of House Partners on each shift.
• Coordinate communications between Front of House and kitchen.
• Monitor daily cash deposits to keep the business in the black.
• Maintain a safe and healthy work environment.
• Coach and mentor to develop an engaged team.

Skills

Front of House leadership

Communication skills

Delegation ability

Time management

Guest experience focus

Mentoring and coaching

Certification to serve alcohol

Mobility for city openings

Legal work status in USA

Job description

Shift Managers at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Shift Managers have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best-run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

As a Shift Manager, you’ll:

• Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead
• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
• Keep team members and guests safe and sound, advocating for a safe and healthy work environment
• Create an engaged, connected, and on-fire team through coaching, mentoring, and personal development

What you bring to the floor:

• The belief that people are the source of extraordinary experiences
• Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
• The ability to delegate efficiently, excellence in communication, and the ability to handle situations that require you to keep your cool
• An innate drive to help others succeed, enviable organization, time management and feedback skills, and generosity in sharing your skills and knowledge with your team
• Required certifications to responsibly serve alcohol (specific to your province)
• Curiosity and excitement at the prospect of job mobility and the opportunity to move cities to open new markets
• The ability to legally work in the USA (as a citizen, resident, or holding other current and valid work permit)

What’s in it for you:

• Hourly range between $22.00-$27.00 (including gratuity)
• Flexible scheduling to support work/life balance
• Leadership meal budget
• Flexible unpaid vacation
• Employee discount
• Leadership programs
• In-house hospitality and culinary training programs
• Mentorship programs
• Career development and opportunity for advancement
• Extended Health Benefits (after 1 year of service and upon meeting qualifying factors)
• Direct Deposit

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.