Shift Manager

McDonald's; Shelbyville (TN); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Competitive hourly starting rate

Flexible scheduling

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Job summary

McDonald's is seeking a Shift Manager in Shelbyville, TN to lead crew scheduling, boost guest experiences, and uphold food safety and cleanliness standards. The role emphasizes proactive leadership, teamwork, and operational excellence in a fast-paced environment.

You will mentor staff, drive performance, and help optimize safety, inventory, and profitability while supporting ongoing training and development within the restaurant.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Job description

Shift Manager

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive hourly starting rate

• Flexible scheduling

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Employee discounts and free meals

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.