Shift Manager

McDonald's; Belleville (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid time off

Tuition reimbursement

Training & advancement

Health benefits

Job summary

McDonald’s Belleville is seeking a dedicated Shift Manager to oversee crew scheduling, drive guest experiences, and maintain McDonald’s standards for safety and cleanliness.

You will lead and coach crew and managers, support training, and help drive performance while delivering fast, friendly service in a dynamic restaurant environment.

Qualifications

• Experience leading restaurant teams and schedules.
• Strong customer service focus.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Lead crew schedules and guest experience.
• Provide leadership for crew and managers to ensure excellent service.
• Oversee food safety and cleanliness per McDonald’s standards.
• Drive performance and profitability measures.
• Encourage training and continuous learning.
• Support daily operations and problem resolution.

Skills

Leadership

Customer Service

Communication

Team Management

Problem Solving

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive pay from $17.00-$18.50 / hour plus cash incentives

• Free meals

• Paid sick leave and/or paid time off

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results-oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald’s and its franchisees are taking proactive steps in response to the COVID‑19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.