Shift Manager

McDonald's; Pontotoc (MS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Education assistance

Daily pay

Service awards

Free uniforms and meals

Bonus incentives

401(k) and profit-sharing plan

Health insurance

Job summary

A leading fast-food restaurant is seeking a Shift Manager in Pontotoc, Mississippi. You will oversee employee training, food safety, and inventory management while ensuring exceptional customer service. Candidates must be 18 or older with strong communication skills. This full-time role offers comprehensive benefits including paid vacation, health insurance, and a 401(k) plan.

Qualifications

• Must be 18 years or older.
• Strong focus on customer service and support.
• Ability to work in a fast-paced environment.
• Decision‑making and problem‑solving ability in a fast‑paced environment.
• Must be 18 years or older.

Responsibilities

• Lead employee training and food safety.
• Oversee inventory management and daily maintenance.
• Ensure quality food production and exceptional customer service.

Skills

Customer service orientation

Effective communication

Decision-making

Problem-solving

Commitment to safety

Job description

Join to apply for the Shift Manager role at McDonald’s.

Be among the first 25 applicants. 1 week ago.

Benefits

• Paid vacation*
• Education through Archways to Opportunity – high‑school diploma, college tuition assistance, English as a second language
• Get paid daily
• Service awards
• Free uniforms and meals
• Bonus incentives
• 401(k) and profit‑sharing plan*
• Health insurance*

Core Responsibilities

• Lead important internal functions, including employee training, food safety, and inventory management.
• Delegate tasks effectively, report results, and support the General Manager to achieve performance and quality standards across:
  • Kitchen – supervise food quality, safety, cost, and new menu items.
  • People – hire, train, and schedule staff to meet sales and profit goals.
  • Service – deliver a memorable guest experience by ensuring all staff are trained and key service areas are organized.
• Partner with the restaurant team to ensure safe and efficient operations.

Required Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Effective communication skills and ability to anticipate customer needs.
• Decision‑making and problem‑solving ability in a fast‑paced environment.
• Must be 18 years or older.

Shift Manager Responsibilities

• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Additional Information

This posting contains information about the position but is not a complete job description. The duties listed above are not exhaustive.

Equal Opportunity Employer

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law.

We will provide reasonable accommodation for qualified individuals with disabilities.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Restaurants