Shift Manager

Applebee's; Ponchatoula (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

HSA

medical insurance

dental insurance

vision insurance

disability insurance

life insurance

Complimentary meals on duty

Daily Pay

Rain Card Pay

Opportunities for advancement

Job summary

Papa John’s International in Ponchatoula, LA is seeking a Shift Leader to oversee restaurant operations during shifts, ensuring quality products, outstanding customer service, and adherence to policies and safety standards while keeping the restaurant profitable and running smoothly.

The role requires at least 1 year of QSR experience, a High School Diploma or GED preferred, and familiarity with POS systems.

Qualifications

• 1 year of QSR experience is required
• High School Diploma or GED preferred
• Familiarity with POS systems and ServSafe certification preferred
• Ability to work evenings, holidays and weekends
• Strong leadership and conflict resolution skills
• Excellent written and verbal communication
• Able to handle the physical demands of a restaurant environment

Responsibilities

• Oversee restaurant operations during your shift to ensure quality products and great customer service, and lead by example to support policies and safety standards.

Skills

Team leadership

Communication

Conflict resolution

POS system familiarity

Strong written/verbal communication

Physical stamina

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

What You’ll Get (Benefits):

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Better Ingredients. Better Pizza! 50% off meals while on duty.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Rain Card Pay Option - Access your earnings before payday with our Earned Wage App.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As a Shift Leader, you’ll oversee restaurant operations during your shift to ensure quality products, great customer service, and strong team performance. You’ll lead by example, support company policies and procedures, and help maintain compliance with all safety and business standards while keeping the restaurant profitable and running smoothly.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

513 West Pine Street, Ponchatoula, LA, 70454