Shift Leader - Fast-Paced QSR, Team Growth

Papa John's International; Ponchatoula (LA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401K

HSA

Medical, dental, vision

Disability and life insurance

Paid training

Meal discounts

Daily pay

Rain Card Pay

Job summary

Papa John’s in Ponchatoula, LA is seeking a Shift Leader to oversee restaurant operations during shifts, ensuring quality products, customer service, and strong team performance. Lead by example, uphold policies, and ensure safety standards while keeping profits.

This role requires QSR experience and strong leadership and communication skills in a fast-paced environment. Eligible candidates should have a High School diploma or GED, POS familiarity, and ServSafe certification preferred.

Qualifications

• Minimum 1 year of experience in Quick Service Restaurant (QSR) industry.
• High School Diploma or GED preferred.
• Familiarity with a POS system and ServSafe certification preferred.
• Availability to work evenings, holidays, weekends.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands of a restaurant environment.

Responsibilities

• As a Shift Leader, oversee restaurant operations during your shift to ensure quality products and great customer service.
• Lead by example, support policies and procedures, and help maintain safety and business standards.
• Keep the restaurant profitable and running smoothly.

Skills

Team leadership

Conflict resolution

Communication

POS familiarity

Education

High School diploma or GED

Tools

POS system

ServSafe certification

Job description

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

What You’ll Get (Benefits):

EVERYONE BELONGS

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Better Ingredients. Better Pizza! 50% off meals while on duty.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Rain Card Pay Option - Access your earnings before payday with our Earned Wage App.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As a Shift Leader, you’ll oversee restaurant operations during your shift to ensure quality products, great customer service, and strong team performance. You’ll lead by example, support company policies and procedures, and help maintain compliance with all safety and business standards while keeping the restaurant profitable and running smoothly.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

513 West Pine Street, Ponchatoula, LA, 70454