Shift Manager

Arby's, Inc.; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to enhance customer experiences in a fast-paced environment. This role involves overseeing operational tasks, training team members, and implementing strategies to boost sales. With a commitment to quality and teamwork, the ideal candidate will thrive in a dynamic setting, ensuring high service standards and operational efficiency. Join a company that values genuine care for people and offers a comprehensive benefits package, including health savings accounts, 401(k) matching, and tuition reimbursement. If you are driven and passionate about service excellence, this opportunity is perfect for you.

Benefits

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(k) with company match

Paid Time Off

Tuition Reimbursement

Qualifications

• At least 2 years of supervisory experience in the Food/Hospitality industry.
• Proven leadership skills and ability to deliver excellent customer service.

Responsibilities

• Oversee operational tasks such as food preparation and customer service.
• Train and develop team members to ensure high service standards.
• Monitor and manage inventory to reduce waste and improve efficiency.

Skills

Supervisory Experience

Customer Service

Leadership Skills

Communication Skills

Organizational Skills

Time Management

Job description

Flynn Arby’s Shift Manager Job Description

Flynn Arby’s, part of Flynn Group since 2018, is the largest Arby’s franchisee in the world. We continue to grow by opening new stores and acquiring other franchise operators.

Flynn Group, founded in 1999 by Greg Flynn, owns and operates a diversified portfolio of iconic restaurant brands, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our mission is to be the premier operator within each brand, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

We are seeking a dedicated and skilled Shift Manager to join our team. This role is ideal for a professional who is driven, thorough, and committed to delivering exceptional customer experiences in a dynamic environment.

Responsibilities:

1. Oversee operational tasks such as food preparation, customer service, and cleanliness
2. Train and develop team members to ensure high service standards
3. Adhere to all company policies and procedures to maintain quality
4. Implement strategies to increase sales and meet financial goals
5. Monitor and manage inventory to reduce waste and improve efficiency
6. Collaborate with other managers to improve processes and procedures

Requirements:

• At least 2 years of supervisory experience in the Food/Hospitality industry
• Proven leadership skills and ability to deliver excellent customer service
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Ability to work in a fast-paced, high-pressure environment
• Flexible availability, including evenings, weekends, and holidays

This position offers a comprehensive benefits package, including Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(k) with company match, Paid Time Off, Employee Resource Groups, Tuition Reimbursement through Colorado Technical University, and more. (Full-Time / Part-Time employees must work at least 30 hours per week.)

Flynn Group is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities throughout the application process. We look forward to reviewing your application and welcoming you to our team!