Shift Manager

guernseysonic; Peoria (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Guernseysonic in Peoria, Illinois, is seeking a shift leader to perform and supervise operational duties aimed at providing quality service and products. The ideal candidate will lead a team, manage shift responsibilities, and maintain compliance with company standards.

Applicants should possess general restaurant knowledge and strong communication skills. This position requires the ability to multi-task and manage conflicts effectively, ensuring a positive environment for both employees and customers.

Qualifications

• Knowledge of general restaurant operations.
• Basic math and reading skills are required.
• Ability to follow directions accurately.

Responsibilities

• Supervise station duties and lead team members.
• Assist with employee orientation and training.
• Ensure compliance with company policies and operational standards.
• Maintain regular cleaning and sanitation duties.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking

Decision-making

Leadership

Time-management

Conflict-resolution skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions