Shift Manager

guernseysonic; Middlesborough (KY); On-site; USD 28,000 - 38,000; Full time

Job summary

guernseysonic, located in Middlesborough, Kentucky, seeks a dedicated individual to supervise basic operational duties, ensuring quality service and products. Responsibilities include training new employees, overseeing operational standards, and maintaining cleanliness.

The successful candidate will manage a variety of tasks in a dynamic restaurant environment, requiring effective communication and leadership skills. A minimum of 30 hours per week is expected, including nights and weekends.

Qualifications

• Knowledge/skills in the restaurant or retail sector are essential.
• Ability to communicate effectively in both written and verbal formats.
• Strong time-management and leadership abilities.

Responsibilities

• Perform, lead, and supervise operational duties at the station.
• Assist with new employee orientation and training.
• Comply with all company policies and operational standards.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions