Shift Manager

McDonald's; Okoboji (IA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive pay

Paid vacation time

Tuition reimbursement

Employee discounts

Medical, dental, and vision coverage

Job summary

A restaurant franchise is seeking a Certified Shift Manager in Okoboji, Iowa, to lead shifts and ensure a top-notch guest experience. Responsibilities include training crew members, delegating tasks, and maintaining quality and performance standards. The ideal candidate will exhibit strong leadership and customer service skills, with a commitment to team support and safety. This full-time position offers competitive pay between $18.00 and $20.00 per hour, along with benefits such as paid vacation and tuition assistance.

Qualifications

• A humble and hospitable demeanor with a passion for serving others.
• The capability to lead, motivate, and make decisions in a fast-paced environment.
• Strong commitment to excellence and safety.

Responsibilities

• Lead shifts including employee training and restaurant safety.
• Delegate tasks to crew members and maintain shift targets.
• Support management to achieve performance and quality standards.

Skills

Customer service focus

Leadership capabilities

Ability to communicate effectively

Motivation and team support

Job description

Certified Shift Manager – McDonald’s

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit you.

Perks & Benefits

• Competitive pay from $18.00 - $20.00 / hour plus cash incentives
• Paid vacation time
• Tuition reimbursement and educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Shared cost medical, dental, and vision coverage* (available to employees who work an average of 30 hours per week or more.)

Job Description

• Take action first: Lead a shift, including employee training, food & restaurant safety, and guest satisfaction.
• Be results‑oriented: Effectively delegate tasks to crew members and maintain shift targets.
• Lead the experience: Support the assistant manager and general manager to achieve restaurant performance and quality standards in: kitchen (maintain food quality and safety), people (coach, train, and provide feedback in the hiring decision‑making process), and service (deliver a memorable guest experience by ensuring your shift is well‑prepared and organized to provide the best service to every guest, both internal and external).

Non‑Exempt / Full‑Time / Hourly Employee. Report to the general manager.

Understand that teamwork is key: Leads by example while upholding all company policies and brand standards.

To Be Successful In This Position, You’ll Need

• A humble and hospitable demeanor and a passion for helping and serving others (customers and fellow team members).
• The capability to lead and motivate others.
• A desire to learn and grow.
• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to provide solutions and make decisions in a fast‑paced environment.
• The ability to communicate effectively and anticipate customer needs.

Equal Opportunity Employer

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Seniority Level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants