Shift Manager

RaceTrac; Ocala (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Shift Manager to enhance guest experiences and lead a dedicated team. In this role, you will oversee daily operations, ensuring compliance with safety regulations and maintaining high standards of cleanliness and service. This position offers an opportunity to develop your leadership skills while contributing to a positive work environment. If you are passionate about customer service and enjoy working in a fast-paced setting, this role is perfect for you. Join a company that values its team and strives to make lives simpler and more enjoyable.

Qualifications

• 2-3 years of work experience preferred, with 1+ years in management.
• Experience in high-volume, guest-focused environments is a plus.

Responsibilities

• Lead shifts to ensure positive guest experiences and uphold store standards.
• Maintain cleanliness and stock levels while ensuring food safety compliance.

Skills

Communication Skills

Leadership

Customer Service

Food Safety Compliance

Education

High School Diploma or GED

Job description

Join to apply for the Shift Manager role at RaceTrac

We are seeking a Shift Manager responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities

• Friendly: Provide courteous, frictionless, and elevated experiences for guests; foster positive relationships with co-workers and guests; communicate respectfully; efficiently complete transactions; address guest concerns promptly.
• Food: Ensure compliance with safety regulations; ensure all food offerings are available.
• Clean: Maintain store cleanliness and stock levels; execute shift duties; uphold presentation standards; keep food prep areas and equipment clean.
• Leading Talent: Demonstrate RaceTrac's Core Values; lead coaching, training, and assessment of team members; provide performance feedback to the General Manager.

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand for extended periods
• May require food handler and alcohol server permits as per local regulations

RaceTrac is an equal opportunity employer and considers all qualified applicants without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.