Shift Manager

RaceTrac; Brooksville (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Shift Manager to oversee store operations and ensure an exceptional guest experience. This role involves leading a team, maintaining high standards of cleanliness, and adhering to food safety regulations. You will foster a positive environment while driving profitability and delivering friendly service. If you have a passion for leadership and a commitment to excellence, this opportunity is perfect for you to make a significant impact in a dynamic retail setting.

Qualifications

• 2-3 years of work experience preferred in a management role.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide courteous and elevated experiences for guests.
• Maintain cleanliness and uphold presentation standards.
• Lead coaching, training, and assessment of team members.

Skills

Communication Skills

Initiative

Team Leadership

Customer Service

Education

High School Diploma or GED

Job description

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Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities

1. Friendly:
   • Provide courteous, frictionless, and elevated experiences for guests.
   • Foster positive and professional relationships with co-workers and guests.
   • Communicate respectfully and maintain a team-oriented attitude.
   • Complete guest transactions efficiently and suggest complementary products.
   • Address guest concerns promptly, involving regional team members as needed.
2. Food:
   • Adhere to all safety regulations, including food safety standards.
   • Ensure all food offerings are available.
3. Clean:
   • Maintain a clean and fully stocked store to enhance guest experience.
   • Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
   • Clean food prep areas and equipment to standards.
4. Leading Talent:
   • Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
   • Act with a servant-leader mentality, prioritize tasks, go the extra mile, listen, and communicate respectfully.
   • Lead coaching, training, and assessment of team members.
   • Provide performance feedback to the General Manager.

Qualifications

• High School Diploma or GED (in progress or completed).
• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused environments preferred.
• Excellent communication skills.
• Initiative-taking ability.
• Ability to lift up to 50 pounds and stand, bend, reach as needed.
• May require food handler and alcohol server permits, depending on local laws.

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail