Shift Manager

Applebee's; North Richland Hills (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401K

Health insurance

Dental insurance

Vision insurance

Job summary

Applebee's is seeking a Shift Leader to help run daily restaurant operations and support the General and/or Assistant Manager. You will lead team members, drive performance, and deliver exceptional customer service to guests.

The role emphasizes effective communication, staff development, and maintaining positive work environments while working within the restaurant's open hours.

Qualifications

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• Able to withstand the physical demands of a restaurant environment.

Responsibilities

• Support the General and/or Assistant Manager to ensure smooth shift operations.
• Lead and train team members on performance and training initiatives.
• Provide exceptional customer service to keep customers returning.

Education

High School Diploma or GED

Tools

POS system

Job description

We are committed to making careers with us as fulfilling as our food is fresh – that’s why each one of our crew members is an important part of making Bueno happen!

Job Descriptions

Our Shift Leaders are the key to operating our restaurants daily. You will help support the General and/or Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

Requirements

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• Able to withstand the physical demands a restaurant environment holds.

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!