Shift Manager

McDonald's; Newark (DE); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid vacation

Free meals

Flexible work schedule

Medical, dental and vision coverage

Education assistance

Job summary

McDonald's is looking for a Shift Manager in Newark, DE to lead shifts and ensure customers receive fast, accurate, and friendly service. Candidates should have previous leadership experience preferably in a restaurant, retail, or hospitality environment. The position requires strong communication skills and the ability to manage a team to meet high standards.

Benefits include competitive pay up to $19/hour, paid vacation, free meals, and a flexible work schedule. Join the dynamic McDonald's team and take advantage of further education opportunities through Archways to Opportunity.

Qualifications

• Previous leadership experience preferred in restaurant, retail, or hospitality.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly service.
• Monitor performance and ensure team meets McDonald's standards.
• Communicate with next Shift Manager for a successful shift.

Skills

Leadership

Customer service

Inventory management

Food safety

Job description

Why You'll Love Working Here

Competitive pay up to $19/hour. A Shift Manager is eligible for the following benefits:

• Paid vacation
• Free meals
• Free uniforms
• Referral incentives
• Competitive bonus plan
• Flexible work schedule
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance ($3,500 for managers) and English classes as a second language
• Medical, dental and vision coverage
• Short‑ and long‑term disability, life and accident insurance
• Service awards

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience on every visit. A Shift Manager provides leadership to crew and other managers during a shift to maintain high quality, service and cleanliness for customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a successful shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

Key Responsibilities

• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.

We’re looking for positive team players with a flexible schedule who enjoy having fun in the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Employment Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee, as a separate company, is the sole employer responsible for all employment matters—including hiring, firing, discipline, supervision, staffing and scheduling. McDonald’s USA has no involvement in any employment decisions regarding applicants.