Shift Manager

McDonald's; Keller (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

5 days paid vacation

Education through Archways to Opportunity

Medical, dental and vision coverage

Short- and Long-Term Disability insurance

Paid Leaves of Absence

Job summary

McDonald's in Keller, Texas is hiring a Shift Manager to oversee operations and ensure quality customer service. This role involves leading shifts, monitoring team performance, and ensuring high standards of cleanliness and safety. Candidates should have previous leadership experience, be at least 18 years old, and possess a positive attitude. Benefits include paid vacation, medical coverage, and educational opportunities through Archways to Opportunity.

Qualifications

• Previous leadership experience preferred in a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.

Responsibilities

• Lead shifts to ensure fast and friendly customer experience.
• Monitor shift performance and take action to meet standards.
• Communicate with the next Shift Manager for smooth operations.

Skills

Leadership experience

Team player

Flexibility

Customer service

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

• 5 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence