Shift Manager

Socket.dev; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

PTO & Paid Vacation

Telehealth (Doctor on Demand)

Tuition assistance

Same day pay

McDonald’s training and advancement

Free meals + 30% National Employee Dis

Exclusive discount program

Job summary

Murphy Family Restaurants is hiring Shift Managers to lead quick service crews at McDonald’s locations across Southeast Alabama and the Florida Panhandle. The role requires 1 year of management experience and offers flexible scheduling (part-time or full-time) to balance operations and guest satisfaction.

As a Shift Manager, you will plan shifts, monitor performance, ensure safety, control costs, and drive high standards of Quality, Service and Cleanliness.

Qualifications

• At least 1 year of management experience, preferably in a quick service restaurant.
• Strong customer service and support focus.
• Ability to communicate effectively and professionally.
• Make decisions and provide solutions in a fast-paced environment.

Responsibilities

• Plan for each shift, monitor crew performance, and ensure standards.
• Maintain safety and cash controls during shifts.
• Oversee profitability by managing labor and food cost.
• Meet targets during shifts and direct the team accordingly.
• Schedule crew, coordinate breaks, and enforce labor laws and policies.
• Lead food safety procedures and restaurant cleanliness.
• Address customer concerns and follow recovery processes.
• Provide motivating leadership for crew and managers to ensure guest satisfaction.
• Encourage training and ongoing learning within the restaurant.
• Assist departments to meet goals.

Skills

Leadership

Customer service

Communication

Decision making

Team management

Job description

Overview

Murphy Family Restaurantsis a family-owned franchisee for over 30 McDonald'sacross Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team!Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers have the benefit of flexible scheduling (part-time or full-time).

Responsibilities include but are not limited to

• Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards
• Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)
• Oversee profitability of the shift; manage labor and food cost
• Responsible for meeting targets during their shift; identify danger zones and effectively give direction
• Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team
• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards
• Address customer concerns; follow customer recovery process when necessary
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Cultivate and encourage training, education, and continued learning within the restaurant
• Assist assigned Department (People, Kitchen, or Guest Services) meet their goals
• *Other duties as assigned

Qualifications:

• At least 1 year of management experience, preferably in a quick service restaurant
• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• Ability to communicate effectively and professionally
• Make decisions and provide solutions in a fast-paced environment

Benefits:

• Flexible scheduling
• PTO & Paid Vacation, after meeting eligibility requirements
• Company paid Telehealth (Doctor on Demand)
• $3,000/year in college tuition assistance
• Same day pay available with Tapcheck
• McDonald’s training and advancement opportunities
• Free meals + 30% National Employee Discount, at participating locations
• Exclusive discount program

Additional Info

*This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.