Shift Manager

McDonald's; Enterprise (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible scheduling

PTO & Paid Vacation

Telehealth (Doctor on Demand)

Tuition assistance

Same day pay with Tapcheck

Training and advancement opportunities

Free meals & 30% discount

Job summary

Murphy Family Restaurants is hiring experienced Shift Managers to oversee McDonald’s operations across Southeast Alabama and the Florida Panhandle. You will lead shifts, supervise crew and other managers, and ensure fast, accurate, friendly service with a focus on quality, service, and cleanliness.

This role requires at least 1 year of management experience, preferably in quick service. Flexible scheduling allows part-time or full-time work, with opportunities for training and advancement within

Qualifications

• At least 1 year of management experience, preferably in a quick service restaurant.
• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and professionally.
• Make decisions and provide solutions in a fast-paced environment.

Responsibilities

• Plan for each shift (crew positioning, stock levels) and monitor performance to meet standards.
• Maintain safety and cash controls during the shift.
• Oversee shift profitability and manage labor and food cost.
• Meet targets during shifts and direct the team accordingly.
• Schedule crew, enforce labor laws, and drive high performance.
• Lead food safety and cleanliness in line with McDonald’s standards.
• Address customer concerns and follow recovery procedures.
• Provide encouraging leadership and ongoing training for staff.
• Assist departments to meet goals and handle other duties as assigned.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Overview

Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team! Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers have the benefit of flexible scheduling (part-time or full-time).

Responsibilities include but are not limited to:

• Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards

• Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)

• Oversee profitability of the shift; manage labor and food cost

• Responsible for meeting targets during their shift; identify danger zones and effectively give direction

• Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team

• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards

• Address customer concerns; follow customer recovery process when necessary

• Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Cultivate and encourage training, education, and continued learning within the restaurant

• Assist assigned Department (People, Kitchen, or Guest Services) meet their goals

• *Other duties as assigned

Qualifications:

• At least 1 year of management experience, preferably in a quick service restaurant

• Passion for helping and serving others (customers and fellow team members)

• Strong customer service and support focus

• Ability to communicate effectively and professionally

• Make decisions and provide solutions in a fast-paced environment

Benefits:

• Flexible scheduling

• PTO & Paid Vacation, after meeting eligibility requirements

• Company paid Telehealth (Doctor on Demand)

• $3,000/year in college tuition assistance

• Same day pay available with Tapcheck

• McDonald’s training and advancement opportunities

• Free meals + 30% National Employee Discount, at participating locations

• Exclusive discount program

Additional Info

*This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.