Shift Manager

Coma Coffee Roasters; Missouri; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off & paid training

Referral bonuses

Growth opportunities within The Cheshi

Job summary

Basso, located beneath The Cheshire, seeks a Shift Manager to act as the Manager on Duty in the absence of the GM. You will oversee daily operations, lead a fast-paced team, and ensure top-tier service, safety, and financial accuracy on a busy gastropub floor.

The role emphasizes on-floor leadership, team development, and guest satisfaction, with opportunities for growth within The Cheshire family of restaurants. Night and weekend availability is required.

Qualifications

• High school diploma or equivalent (preferred).
• Previous supervisory or management experience in restaurants or bars is required.
• Strong background in high-volume operations (gastropub or similar) preferred.
• Excellent communication, problem-solving, and leadership skills.
• Knowledge of alcohol service laws and best practices.
• Availability for night and weekend shifts.

Responsibilities

• Operational Leadership: Manage shift operations for a high-volume bar and restaurant.
• Team Supervision & Development: Lead, coach, and support staff to deliver great hospitality.
• Guest Experience: Deliver and model superior guest service; handle guest concerns promptly.
• Financial Oversight: Balance daily finances, deposits, and reconcile cash/credit; monitor labor costs.
• Inventory & Compliance: Manage extensive beer, wine, and liquor inventory; uphold safety and quality standards.
• Leadership Presence: Lead from the floor; support team during peak rushes to maintain flow.

Skills

Leadership

Communication

Problem-solving

Alcohol service knowledge

Shift management

Team development

Education

High school diploma or equivalent

Job description

Basso, located beneath The Cheshire, is a lively Italian-inspired gastropub known for its wood-fired pizzas, seasonal small plates, and 32 beers on tap. With an intimate underground setting and a vibrant, high-volume energy, Basso is where St. Louis locals and visitors gather for a one-of-a-kind dining and drinking experience.

Your Role

As Shift Manager, you’ll be the Manager on Duty when the General Manager is not present. You’ll oversee daily operations, lead the team, and ensure every guest leaves with a memorable experience. This is a hands-on leadership role in a fast-paced, high-energy environment.

Key Responsibilities

• Operational Leadership

  • Manage shift operations for a high-volume bar and restaurant.

  • Ensure smooth FOH/BOH coordination and exceptional service execution.

• Team Supervision & Development

  • Lead, coach, and support staff to deliver great hospitality.

  • Train new hires on procedures, safety, and legal alcohol service.

• Guest Experience

  • Deliver and model superior guest service.

  • Handle guest concerns quickly and professionally.

• Financial Oversight

  • Balance daily finances, handle deposits, and reconcile cash/credit.

  • Monitor labor costs and employee hours.

• Inventory & Compliance

  • Manage extensive beer, wine, and liquor inventory.

  • Enforce safety, cleanliness, and food quality standards.

• Leadership Presence

  • Lead by example on the floor, keeping energy high and staff motivated.

  • Step in during peak rushes to support the team and keep service flowing.

Qualifications

• High school diploma or equivalent (preferred).

• Previous supervisory or management experience in restaurants/bars required.

• Strong background in high-volume operations (gastropub or similar preferred).

• Excellent communication, problem-solving, and leadership skills.

• Knowledge of alcohol service laws and best practices.

• Availability for night and weekend shifts.

Compensation & Benefits

• Competitive salary

• Health, dental, and vision insurance

• Paid time off & paid training

• Referral bonuses

• Growth opportunities within The Cheshire family of restaurants

Why You’ll Love It Here

At Basso, no two shifts are alike. You’ll lead in a fast-paced, dynamic environment where the food, drinks, and atmosphere bring the energy every night. If you thrive on building strong teams, delivering memorable service, and leading from the floor, this is the place for you.