Shift Manager

McDonald's; Memphis (TN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Opportunity for advancement

Flexible scheduling

Paid time off

Free employee meals / meal discounts

College tuition reimbursement up to $3,000

Health, dental, and vision insurance coverage

401(k) retirement program

Annual paid performance reviews

High school diploma program

Career advising services

Job summary

A fast-food franchise in Memphis, TN is seeking a Shift Manager to lead shifts, ensure customer satisfaction, and supervise food safety procedures. The ideal candidate has managerial experience in a service environment, is adaptable, and has a passion for customer service. Benefits include competitive pay, flexible scheduling, and tuition reimbursement.

Qualifications

• At least one year experience as a manager, preferably in a restaurant or service background.
• Excellent references.
• A passion for customer service.
• Ability to adapt to a changing environment.

Responsibilities

• Lead shifts weekly, ensuring customer satisfaction.
• Supervise food safety and cleanliness.
• Communicate effectively with crew and shifts.
• Manage crew schedules and performance.
• Achieve targets during shifts and help departments meet their goals.
• Take action to monitor safety, security, inventory, and profitability.
• Manage crew schedules and encourage high performance during the shift.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Customer service

Leadership

Food safety

Communication

Adaptability

Education

High school diploma

Job description

Shift Manager

This posting is for a role with an independent McDonald’s franchisee.

Job Type: Full-Time, Part-Time

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• Provide leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness for customers.
• Supervise food safety and cleanliness procedures to ensure the team meets McDonald’s standards.
• Communicate effectively with crew and the next shift managers to help them prepare for a great shift.
• Achieve targets during shifts and help departments meet their goals.
• Take action to monitor safety, security, inventory, and profitability.
• Manage crew schedules and encourage high performance during the shift.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Qualifications

• At least one year experience as a manager, preferably with a restaurant or service background.
• Excellent references.
• A passion for customer service.
• Ability to adapt to a changing environment.

Benefits

• Competitive pay.
• Opportunity for advancement.
• Flexible scheduling.
• Paid time off.
• Free employee meals / meal discounts.
• College tuition reimbursement up to $3,000.
• Health, dental, and vision insurance coverage.
• 401(k) retirement program.
• Annual paid performance reviews.
• High school diploma program.
• Career advising services.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.