Shift Manager

Myerscough Foods; Mattoon (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Myerscough Foods' Stadium Grill in Mattoon, IL is seeking a dedicated Shift Manager to oversee daily operations during your shift, ensuring smooth service and high standards.

You will supervise staff, handle opening/closing, address guest concerns, monitor inventory, and uphold food safety. Flexible shifts including evenings and weekends are required, in a fast-paced restaurant setting.

Qualifications

• Experience in a supervisory or management role in restaurant/hospitality.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends and holidays.
• Knowledge of food safety and sanitation standards.
• Proficient in basic computer applications and POS systems.

Responsibilities

• Supervise and coordinate staff during assigned shifts.
• Ensure high standards of customer service and satisfaction.
• Manage opening and closing procedures.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Monitor inventory levels and communicate supply needs to management.
• Maintain cleanliness and safety standards throughout the restaurant.
• Train, mentor, and motivate team members; assist in scheduling and shift planning.
• Ensure compliance with company policies, health and safety regulations.

Skills

Leadership

Communication

Problem solving

Multi-tasking

Flexibility

Food safety knowledge

Tools

POS systems

Computer literacy

Job description

Position: Shift Manager for Mattoon IL Stadium Grill

Job Description

We are seeking a dedicated and experienced Shift Manager to join our team at the Stadium Grill located in Mattoon, IL. The Shift Manager will be responsible for overseeing daily operations during their shift, ensuring excellent customer service, and maintaining a smooth and efficient work environment.

Key Responsibilities

• Supervise and coordinate activities of staff during assigned shifts.
• Ensure high standards of customer service and satisfaction.
• Manage opening and closing procedures as required.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Monitor inventory levels and communicate supply needs to management.
• Maintain cleanliness and safety standards throughout the restaurant.
• Train, mentor, and motivate team members to achieve performance goals.
• Assist in scheduling and shift planning to ensure adequate coverage.
• Ensure compliance with company policies, health, and safety regulations.

Qualifications

• Previous experience in a supervisory or management role within the restaurant or hospitality industry preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Knowledge of food safety and sanitation standards.
• Proficient in basic computer applications and point-of-sale systems.