Shift Manager

Dairy Queen; Marshall (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Insurance package

Employee discount

Bonus opportunity

Job summary

Dairy Queen is seeking a Shift Manager in Marshall, MI to lead daily operations and ensure guest satisfaction with the brand's legendary service.

You will oversee team performance, handle opening/closing tasks, support training, and maintain product quality in a fast-paced, friendly environment.

Qualifications

• Experience supervising a front-line team in a fast-paced setting.
• Ability to train and develop staff for peak performance.
• Strong customer-service orientation and problem solving.

Responsibilities

• Oversee daily shift operations and ensure smooth guest experiences.
• Lead team, assign tasks, and monitor performance during shifts.
• Maintain product quality, safety, and cleanliness standards.

Skills

Effective team management

Customer service excellence

Operational efficiency

Quality control

Job description

Dairy Queen - Immediate Shift Manager Needed

Are you passionate about delivering delicious treats and exceptional customer service in a fun-loving environment?

Dairy Queen® (DQ®) franchisees are seeking a highly skilled Shift Manager to join our dynamic team. At DQ®, we prioritize creating positive memories for our fans of all ages, making them our top priority. As a Shift Manager, you will play a crucial role in ensuring our customers are delighted with every visit.

Job Perks:

• Flexible schedule
• Paid time off
• Health, dental, vision, and life insurance
• Employee discount
• Opportunity for bonus pay

Skills You Will Learn:

• Effective team management
• Customer service excellence
• Operational efficiency
• Quality control

Location: Marshall 15889 Michigan Ave, Marshall, MI 49068, USA

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That's why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It's what sets DQ® restaurants apart and is what is helping us reach our vision of being the world's favorite quick-service restaurant