Shift Manager

Ontario Trillium Foundation; Garrettsville (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Dairy Queen in Garrettsville, Ohio, is seeking a Shift Manager to lead the crew, keep the rush moving, and ensure guests leave with a smile. You’ll jump in, model great service, and help run a smooth shift.

You’ll coach team members, handle cash and opening/closing tasks, and keep food safety and cleanliness on point. Restaurant leadership and a positive attitude are valued, with reliability and a willingness to learn.

Qualifications

• Restaurant leadership is a plus.
• Attitude, reliability, and willingness to learn matter most.

Responsibilities

• Lead the crew and keep the energy positive.
• Deliver fast, friendly service to our fans.
• Coach and train team members.
• Keep things organized when it gets busy.
• Make sure food quality, safety, and cleanliness are on point.
• Handle cash and shift responsibilities.
• Help open and/or close the restaurant.
• Solve problems and keep the shift running smoothly.
• Have some fun while getting the job done!

Skills

Leadership

Team management

Customer service

Food safety

Cash handling

Opening/closing

Problem solving

Job description

Ready to step up, lead a team, and have some fun while doing it? We’re looking for an energetic and dependable Shift Manager to help keep our DQ running strong!

At Dairy Queen, our mission is to Create positive memories for all who touch DQ. That starts with great people—and that’s where you come in.

As a Shift Manager, you’ll help lead the crew, keep things moving during the rush, and make sure our fans leave happy. You won’t just tell people what to do—you’ll jump in, lead by example, and work alongside your team.

What You’ll Do:

• Lead the crew and keep the energy positive
• Deliver fast, friendly service to our fans
• Coach and train team members
• Keep things organized when it gets busy
• Make sure food quality, safety, and cleanliness are on point
• Handle cash and shift responsibilities
• Help open and/or close the restaurant
• Solve problems and keep the shift running smoothly
• Have some fun while getting the job done!

Who We’re Looking For:

Someone who shows up, works hard, treats people right, and wants to grow. If you’re dependable, comfortable taking charge, and not afraid to jump in wherever you’re needed, you’ll fit right in.

Restaurant or leadership experience is a plus, but attitude, reliability, and willingness to learn matter most.

Great teams. Happy fans. Plenty of Blizzards.