Shift Manager

The Wendy's Company; Louisville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead a team in delivering exceptional service and quality food. In this dynamic role, you will coach and guide crew members while ensuring adherence to safety and quality standards. This position offers flexible scheduling and opportunities for advancement, making it an exciting opportunity for those looking to grow in the food service industry. If you thrive in a fast-paced environment and are passionate about customer service, this role is perfect for you.

Benefits

Flexible scheduling

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Paid vacation time

401K savings plan

Free uniforms

Qualifications

• 1+ years of supervisory experience in a restaurant environment.
• Ability to obtain Food Safety Certification.

Responsibilities

• Assign and direct activities of crew team members.
• Ensure product quality, service, and cleanliness standards are met.

Skills

Team Leadership

Customer Service

Food Safety Compliance

Time Management

Problem Solving

Education

High School Diploma or Equivalent

Job description

What you'll do

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

What you can expect

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms

What we expect from you

• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.