Shift Manager

RaceTrac Petroleum, Inc.; Lewisville (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the convenience store sector is seeking a dedicated Shift Leader to support management in overseeing store operations. This role focuses on delivering exceptional customer experiences, maintaining cleanliness, and leading the team effectively. Ideal candidates will have management experience and a strong commitment to service excellence.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.

Responsibilities

• Provide courteous, frictionless, and elevated experiences for guests.
• Maintain a clean and well-stocked store.
• Coach, train, and assess direct reports.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent development, and driving success.

Responsibilities:

1. Friendly

• Provide courteous, frictionless, and elevated experiences for guests.
• Foster positive and professional relationships with co-workers and guests.
• Communicate respectfully and maintain a team-oriented attitude.
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products.
• Address guest concerns with urgency and involve regional team members as needed.

Food

• Monitor and adhere to all safety-related regulations, including food safety standards.
• Ensure all food offers are available.

Clean

• Maintain a clean and well-stocked store to enhance guest experience.
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
• Clean food preparation areas and equipment to RaceTrac standards.

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and solve problems proactively.
• Coach, train, and assess direct reports, adhering to operational standards.
• Provide feedback and performance recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed.
• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Initiative-taker.
• Ability to lift up to 50 pounds and perform physical tasks including bending, standing, and reaching with minimal breaks.
• May require obtaining and maintaining a food handler permit, based on local/state laws.
• May require obtaining and maintaining an alcohol server permit, based on local/state laws.

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.