Shift Manager

McDonald's; Keyser (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

McDonald’s franchisee is seeking a Shift Manager to lead shifts and supervise crew, ensuring fast, accurate, and friendly service for customers at the restaurant.

Responsibilities include planning each shift, monitoring performance, maintaining safety and cleanliness, and training staff while coordinating with the next Shift Manager to ensure a smooth shift and achievement of goals.

Qualifications

• Leadership experience preferred, ideally in restaurant, retail or hospitality.
• Must be 18 years or older.

Responsibilities

• Lead shifts weekly and supervise crew and other managers.
• Plan each shift, monitor performance, and ensure quality, service and cleanliness.
• Monitor safety, security and profitability and communicate with the next Shift Manager.
• Help departments meet targets and goals during shifts.

Skills

Leadership experience

Team player

Age 18+

Job description

Job Summary

McDonald’s franchisee is responsible for employment matters at the restaurant. The franchisee will be your employer, not McDonald’s USA. Only the franchisee handles hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness.

Shift Managers perform tasks including planning each shift, monitoring performance during the shift, taking action to meet company standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun in a fast‑paced environment. Must be 18 years or older.

Additional Information: This posting contains some information about working at a McDonald’s restaurant. This is not a complete job description.

By applying to this position, you understand you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment matters. Any information you provide will be submitted to the franchisee only.