Shift Manager

McDonald's; Key West (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid time off

Archways to Opportunity

Medical, dental and vision coverage

Short‑ and Long‑Term Disability

401(k) Program

Job summary

McDonald’s is seeking a Shift Manager to lead weekly shifts, directing crew and fellow managers to ensure fast, friendly service and high-quality products. You will plan each shift, monitor performance, and uphold safety, security, and profitability while guiding adjacent departments toward their goals.

The role emphasizes meeting targets during shifts and maintaining exceptional customer service, food safety, and operational standards in a fast-paced restaurant environment.

Responsibilities

• Lead shifts by directing crew and other managers.
• Ensure fast, accurate, and friendly service to customers.
• Plan each shift, monitor performance, and communicate with the next Shift Manager.
• Maintain McDonald’s standards for quality, safety, security, and profitability.
• Assist departments to meet their targets during shifts.

Job description

SHIFT MANAGER – RESPONSIBILITIES

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness.

Shift Managers plan each shift, monitor performance, take actions to meet McDonald’s standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to help prepare them for a successful shift. They may also be responsible for meeting targets during their shifts and helping their assigned departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Additional Info

Along with competitive pay, a Shift Manager is eligible for incredible benefits including:

• 10-15 days paid time off
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Short‑ and Long‑Term Disability, life and accident insurance
• Service awards
• Employee Resource Connection
• 401(k) Program