Shift Manager

McDonald's; Mantua Township (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education assistance programs

Job summary

McDonald's in Mantua Township is looking for a Shift Manager responsible for leading shifts to ensure customers receive fast, accurate, and friendly service. The role involves overseeing crew members and managing food safety, quality, and cleanliness during shifts.

Ideal candidates should have prior leadership experience, be team players, and possess a flexible schedule. The position offers various benefits, including vacation days, medical coverage, and educational opportunities.

Qualifications

• Must be 18 years or older.
• Previous leadership experience is preferred.
• Positive attitude and flexibility in scheduling.

Responsibilities

• Lead shifts ensuring quality and service.
• Manage crew and ensure food safety.
• Monitor performance and communicate with next Shift Manager.

Skills

Leadership experience in a restaurant

Customer service skills

Team player

Flexibility

Job description

This position is for a Shift Manager at a restaurant owned and operated by an independent franchisee, not directly employed by McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to meet standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers also may be responsible for meeting targets and helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule and a passion for working in a fast‑paced environment. Must be 18 years or older.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program