Shift Manager

guernseysonic; Kenner (LA); On-site; USD 28,000 - 35,000; Full time

Job summary

Guernseysonic in Kenner, Louisiana is looking for a supervisory position to perform operational duties ensuring quality service and products. The role includes leading station assignments, training new employees, and maintaining cleanliness standards.

This position requires a minimum of 30 hours per week, including nights, weekends, and holidays. Applicants should possess general restaurant knowledge, effective communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Basic math and reading skills are required.
• Ability to follow directions and work effectively in a team.

Responsibilities

• Perform and supervise restaurant station duties as assigned.
• Assist in employee orientation and training.
• Lead shift meetings and address employee complaints.
• Maintain cleanliness and sanitation standards.
• Move and stock food products up to 50 pounds.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking

Leadership

Time-management

Conflict-resolution skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions