Shift Manager

guernseysonic; Katy (TX); Hybrid; USD 30,000 - 40,000; Full time

Job summary

guernseysonic in Katy, Texas, is looking for a team leader to supervise operational duties at our restaurant.

The role involves training new employees, ensuring compliance with our operational standards, and managing shift activities. Candidates should possess general restaurant knowledge, effective communication skills, and the ability to multi-task. This position requires irregular hours including nights, weekends, and holidays.

Qualifications

• Knowledge of restaurant operations and food handling.
• Effective verbal and written communication skills.
• Ability to multi-task and follow directions.

Responsibilities

• Supervise station duties to meet operational standards.
• Assist in employee training and orientation.
• Lead shift meetings and manage complaints.

Skills

General restaurant knowledge

Effective communication

Multi-tasking

Basic math skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions