Shift Manager

guernseysonic; Cypress (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

guernseysonic is seeking a dedicated individual for a supervisory position in our Cypress, Texas location. The role requires leading operational duties to ensure quality service for our guests, including supervising station duties and compliance with company standards.

The ideal candidate should possess general restaurant knowledge, effective communication skills, and strong leadership abilities. A commitment to maintaining clean and safe working environments is essential.

Qualifications

• Knowledge of basic restaurant operations required.
• Strong communication and leadership skills necessary.
• Physical ability to stand, lift, and move in a restaurant setting.

Responsibilities

• Supervise station duties and ensure operational standards.
• Lead new employee orientation and training.
• Maintain cleanliness and sanitation of work area.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Basic math and reading skills

Multi-tasking

Leadership

Time-management

Conflict-resolution skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions