Shift Manager

McDonald's; Kalamazoo (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead restaurant operations and enhance guest experiences. This role is crucial as it involves overseeing crew schedules, ensuring food safety, and inspiring teamwork. Ideal candidates will possess strong customer service skills, effective communication, and the ability to make quick decisions in a fast-paced environment. With competitive pay and numerous perks, this opportunity is perfect for those passionate about leadership and service in the hospitality sector.

Benefits

Competitive pay

Employee discounts

Paid sick leave

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k plan

Medical benefits

Dental benefits

Vision benefits

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.

Responsibilities

• Lead and oversee crew schedules.
• Supervise food safety and cleanliness measures.
• Promote training and education within the restaurant.

Skills

Customer Service

Effective Communication

Decision-Making

Team Leadership

Job description

Join to apply for the Shift Manager role at McDonald's.

McDonald’s provides reasonable accommodations on a case-by-case basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or reading this job posting or require an accommodation during the application or hiring process, please contact [e-mail].

Perks & Benefits

• Competitive pay from $16.00 - $23.33 / hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

And much, much more!

This role is vital to restaurant operations because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
• Understand that teamwork is key: Supervise food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Address safety, security, inventory, and profitability issues
• Never stop learning: Promote training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect high performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and team members)
• Strong customer service and support focus
• Effective communication skills and the ability to anticipate customer needs
• Decision-making skills in a fast-paced environment

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities upon request.