Shift Manager

popeyes; Kalamazoo (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Popeyes is seeking a Shift Manager in Kalamazoo, MI, to oversee daily operations, ensuring that team members meet their tasks and that customer satisfaction is maintained. This full-time role emphasizes food safety and quality, making customer needs a top priority in a dynamic fast-food environment.

Responsibilities

• Ensure Team Members complete Shift Excellence tasks.
• Maintain cleanliness and neatness of employees.
• Prioritize Customer needs.
• Ensure food safety and order accuracy.
• Quickly resolve Customer complaints.

Job description

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Now Hiring Shift Managers!!

The Shift Manager has the overall responsibility for:

1. Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
2. Ensuring that employees are clean and neat in appearance.
3. Personally demonstrating that Customer needs are the highest priority.
4. Ensuring food safety, quality, and accuracy of orders.
5. Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages

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