Shift Manager

popeyes; Gull Lake (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A popular fast-food chain is seeking a Shift Manager to oversee restaurant operations. The role involves managing staff efficiency, handling customer complaints, and ensuring food quality. Ideal candidates should possess a high school diploma and prior management experience in a restaurant setting. Flexibility for evening and weekend shifts is required.

Qualifications

• Prior experience in a restaurant or hospitality management role is preferred.
• Ability to effectively train new employees and provide ongoing support.

Responsibilities

• Manage restaurant operations during the assigned shift.
• Train and supervise staff to ensure efficient duties.
• Handle customer complaints and ensure satisfaction.

Skills

Excellent communication

Strong leadership

Management skills

Ability to work in a fast-paced environment

Flexibility to work evenings/weekends

Education

High school diploma or equivalent

Job description

Join to apply for the Shift Manager role at popeyes.

Location: 3800 Gull Rd., Kalamazoo, 49048

Job Description

The Shift Manager is responsible for overseeing the operations of the restaurant during their assigned shift. They are responsible for ensuring that all employees are performing their duties correctly and efficiently, and that customers are satisfied with their experience.

Responsibilities

• Manage and oversee all aspects of the restaurant during their assigned shift
• Ensure that all employees are performing their duties correctly and efficiently
• Train new employees and provide ongoing training for existing employees
• Ensure that all food and drinks are prepared and served according to company standards
• Handle customer complaints and resolve any issues that arise
• Manage inventory and order supplies as needed
• Ensure that the restaurant is clean and well-maintained at all times
• Adhere to all company policies and procedures

Requirements

• High school diploma or equivalent
• Prior experience in a restaurant or hospitality management role
• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to work in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Food & Beverages