Shift Manager

popeyes; Fort Wayne (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

A prominent fast-food chain in Fort Wayne is seeking a Shift Manager to oversee daily operations. You will be responsible for ensuring that team members perform their tasks efficiently while maintaining high standards of customer service and food safety. The ideal candidate has management experience and a passion for delivering excellent customer experiences.

Qualifications

• Experience in a management role in the food and beverage industry.
• Strong customer service skills and the ability to resolve complaints effectively.
• Knowledge of food safety and quality standards.

Responsibilities

• Ensure Team Members complete their Shift Excellence tasks.
• Maintain a clean and neat appearance among employees.
• Demonstrate a customer-first approach.
• Oversee food safety and order accuracy.
• Handle customer complaints efficiently.

Job description

Overview

Join to apply for the Shift Manager role at popeyes.

The Shift Manager has the overall responsibility for:

• Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensuring that employees are clean and neat in appearance.
• Personally demonstrating that Customer needs are the highest priority.
• Ensuring food safety, quality and accuracy of orders.
• Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages

Location

Fort Wayne, IN