Shift Manager

popeyes; Holland (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading fast-food chain in Holland, Michigan, is seeking a Shift Manager to oversee team efficiency and ensure customer satisfaction. Responsibilities include managing shift tasks, maintaining food safety standards, and resolving customer complaints effectively. Ideal candidates exhibit strong leadership qualities and prioritize the needs of customers. This is a full-time role offering competitive compensation.

Responsibilities

• Ensure all Team Members complete Shift Excellence tasks.
• Ensure employees are neat in appearance.
• Demonstrate prioritization of Customer needs.
• Ensure food safety and order accuracy.
• Resolve Customer complaints quickly.

Job description

Overview

Join to apply for the Shift Manager role at popeyes.

Responsibilities

• Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensuring that employees are clean and neat in appearance.
• Personally demonstrating that Customer needs are the highest priority.
• Ensuring food safety, quality and accuracy of orders.
• Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages