Shift Manager

popeyes; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Popeyes is looking for a dedicated Shift Manager in Chicago to oversee daily operations and ensure customer satisfaction. The ideal candidate will manage the team effectively, adhere to food safety standards, and prioritize customer needs, contributing to a positive dining experience.

Qualifications

• Experience in customer service and management preferred.
• Ability to resolve customer complaints effectively.
• Proficient in ensuring food quality and safety.

Responsibilities

• Ensure Team Members complete Shift Excellence tasks.
• Maintain high standards of cleanliness and appearance.
• Demonstrate priority for customer needs.
• Oversee food safety, quality, and order accuracy.
• Quickly resolve customer complaints.

Skills

Customer Service

Food Safety

Team Management

Problem Solving

Job description

Join to apply for the Shift Manager role at Popeyes.

Now Hiring Shift Managers!

The Shift Manager has the overall responsibility for:

1. Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
2. Ensuring that employees are clean and neat in appearance.
3. Personally demonstrating that Customer needs are the highest priority.
4. Ensuring food safety, quality, and accuracy of orders.
5. Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food & Beverages

Note: The job posting appears to be recent and active, with no indication of expiration.