Shift Manager

Guernsey Holdings LLC; Illinois; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking a Shift Manager to oversee daily operations and ensure quality service. This role involves supervising staff, managing shift activities, and maintaining operational standards in a fast-paced environment. The ideal candidate will possess strong leadership skills and the ability to effectively communicate with team members and customers alike. Join a dynamic team where your contributions will directly impact guest satisfaction and operational success. If you thrive in a lively atmosphere and have a passion for service, this opportunity is perfect for you!

Qualifications

• Knowledge of restaurant operations and effective communication skills.
• Ability to lead shifts and manage team dynamics.

Responsibilities

• Supervise station duties to ensure operational standards are met.
• Lead shift meetings and assist with employee training.

Skills

General restaurant knowledge

Basic math skills

Effective verbal communication

Multi-tasking skills

Leadership skills

Conflict-resolution skills

Job description

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Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Duties:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications And Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services