Shift Manager

Taco-Bell; Hattiesburg (MS); Vor Ort; USD 15.000 - 18.000; Vollzeit

Zusammenfassung

Taco Bell in Hattiesburg, MS is hiring a Shift Manager to lead shifts with energy and drive. As a Shift Lead, you will coach team members, ensure guest satisfaction, and uphold Taco Bell's standards in a fast-paced environment.

You will partner with management on initiatives, oversee food safety, inventory, and labor, and provide feedback to the GM while promoting Taco Bell's culture and values.

Qualifikationen

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs.).
• Operates cash register as needed and makes change; Basic Math skills.

Aufgaben

• Lead shifts and ensure MIC (Manager in Charge) routines.
• Oversee Team Members' Shift Excellence tasks and maintain cleanliness.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Assist the GM in screening Team Member candidates and managing labor.
• Assist with inventory, cash control and P&L management.
• Ensure proper product preparation, rotation, and holding times.
• Maintain health and safety standards and facility upkeep.

Kenntnisse

Leadership

Communication

Customer service

Team management

Cash handling

Basic Math

Jobbeschreibung

Now Hiring: Shift ManagerCompensation Rate: $11 per hour - $13 per hourLocation: Hattiesburg, MSAbout the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Is this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experience