Shift Manager

McDonald's

Grand Haven (MI)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Job summary

A local restaurant franchise is seeking a Shift Manager to lead shifts ensuring exceptional customer service and operational standards are met. The ideal candidate will have previous leadership experience and be passionate about making every visit a positive experience. This full-time position offers a dynamic work environment where teamwork and flexibility are key.

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
Must be 18 years or older to be a manager.

Responsibilities

Lead shifts ensuring fast, accurate, friendly service.
Monitor team performance and ensure standards.
Plan shifts and communicate effectively with team.

Skills

Leadership

Team management

Customer service

Communication

Job description

Join to apply for the Shift Manager role at McDonald's.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions regarding you, including whether you receive an interview or whether you are hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Seniority Level