Shift Manager

The Wendy's Company; Fremont (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Shift Manager to oversee crew activities and ensure exceptional service quality. This role is pivotal in maintaining high standards of food preparation and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and communication skills. With flexible scheduling and a range of benefits including medical insurance and a 401(k) savings plan, this position offers a pathway for professional growth and advancement. Join a dynamic team where your contributions will be valued and rewarded.

Benefits

Flexible scheduling

Meal discount during shifts

Medical, Dental, and Vision insurance

Short-term disability insurance

Company-paid life insurance

Paid vacation

401(k) savings plan

Free uniforms

Qualifications

• 1+ year of restaurant or supervisory experience required.
• Ability to legally work in the US and obtain Food Safety Certification.

Responsibilities

• Assign and direct activities of crew members while ensuring high-quality service.
• Monitor tasks performed by crew members and ensure adherence to food safety regulations.

Skills

Team Leadership

Customer Service

Food Safety Compliance

Adaptability

Communication

Education

High School Diploma or equivalent

Job description

What you'll do

Shift managers play a vital role in our success by assigning, directing, and following up on activities of Crew team members while providing high-quality service and food to our customers. Responsibilities include guiding and coaching crew team members, delegating assignments, instructing, and ensuring follow-through. They ensure proper training and maintain safe working conditions by adhering to safety guidelines. We offer on-the-job training and advancement opportunities to support your growth.

This position does not include direct supervision of other employees; however, Shift Managers monitor tasks performed by crew members to ensure product Quality, Service, and Cleanliness (QSC), and execute established cost control systems including proper food prep, procedure adherence, and bin chart usage to minimize food costs. They may also be responsible for opening or closing procedures.

What you can expect

• Flexible scheduling
• Meal discount during shifts
• Performance feedback and merit increase opportunities
• Medical, Dental, and Vision insurance
• Short-term disability insurance
• Company-paid life insurance and voluntary, employee-paid options
• Paid vacation
• 401(k) savings plan
• Free uniforms

What we expect from you

• Ability to legally work in the US
• At least 18 years of age
• Punctuality and regular attendance
• Ability to stand for long periods without breaks
• Compliance with food safety regulations
• Ability to work in a fast-paced environment and meet service standards
• Ability to take direction and collaborate effectively
• Adaptability to change and maintaining a positive attitude
• Obtain Food Safety Certification
• One or more years of restaurant or supervisory experience

This opportunity is with an independently owned franchisee of Wendy's. Compensation, benefits, and career programs may vary from company-owned locations.